Privacy statement in accordance with AVG (General Data Protection)

Vocare Ledlight
Vocare Ledlight, located at Enkweg 6B, 8131 VH Wijhe, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details:
www.vocare-ledlight.com
Enkweg 6B
8131 VH Wijhe
Phone number: 085 - 0060455
E-mail: sales@vocare-ledlight.com

Personal data which we process
Vocare Ledlight processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of
The personal data that we process:
  • Company name
  • First and last name contact person
  • Gender
  • Address details
  • Phone number
  • E-mail address
  • IP address
  • Location details
  • Information about your activities on our website
  • Internet browser and device type
  • Bank account number
  • Chamber of Commerce number
  • VAT number
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at sales@vocare-ledlight.com and we will delete this information.

For what purpose and on what basis we process personal data
Vocare Ledlight processes your personal data for the following purposes:
  • Handling your payment
  • Sending our newsletter and/or advertising folder
  • Calling or e-mailing you if necessary to carry out our services
  • To inform you about changes in our services and products
  • To deliver goods and services to you
  • To carry out follow-up orders and warranty
  • Vocare Ledlight analyzes your behavior on the website in order to improve the website and the range of products and services to match your preferences.
  • Vocare Ledlight also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making
Vocare Ledlight makes decisions based on automated processing about matters that (significantly) affect individuals. These are decisions that are made by computer programs or systems, without the presence of a person (eg an employee of Vocare Ledlight).
Vocare Ledlight uses the following computer programs or systems:
  • CCV Shop to process data regarding the website and webshop (order confirmation, invoice, payment link, packing slip);
  • Accounting software to manage financial administration;
  • Rabo Omnikassa for processing Ideal payments in the webshop;
  • Paypal for processing payments in the webshop;
  • Google Analytics for analyzing data on website visits and use of the webshop;
  • Logistics partners (PostNL, parcel delivery company) for having orders delivered.
How long we keep personal data
Vocare Ledlight stores your personal data no longer than strictly necessary to realize the purposes for which your data is collected with a maximum of 7 years. After that we delete all personal data.

Sharing personal data with third parties
Vocare Ledlight does not sell your data to third parties and only provides them if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Vocare Ledlight remains responsible for this processing.

Cookies, or similar techniques, that we use
Vocare Ledlight uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. Cookies can be used for marketing purposes. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

Viewing, correcting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Vocare Ledlight and you have the right to data portability. This means that you can request us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to sales@vocare-ledlight.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Vocare Ledlight would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Vocare Ledlight takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure
and unauthorized modification.
www.vocare-ledlight.com uses an SSL connection to recognize by the lock symbol the your used browser shows with an SSL connection: https://www.vocare-ledlight.com/

If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or at sales@vocare-ledlight.com.

Links and social media
Vocare Ledlight's website contains links to websites and social media that have their own privacy statements. Vocare Ledlight assumes no responsibility or liability for the websites of other organizations.